What is my Hosted Hub?

Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!

Can I embed YouTube or Vimeo videos in my FAQs?

Yes you can do this.

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How do I hide an FAQ?

You can change the visibility of an individual FAQ within that FAQ's Configure section

content MyMalcolm
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I'd like to open the Overlay embed directly, how do I do this?

There are a few ways you can do this - more info here

embed html
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How do I pay for Malcolm?

For our Micro and Team plans you pay by monthly credit or debit card payment.

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What does Malcolm! cost?

We offer four types of plan and pricing.

cost payment plans
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How does Password Protection of Content (FAQs or Workflows) work?

Find a summary of how to password protect your content and/or your Hosted Hub here

How do I see completions of my Workflow?

Completions can be seen via MyMalcolm.

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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