Can I password protect my Hosted Hub?
Yes, you can.
How do I use my own domain or sub-domain for my Hosted Hub?
You can configure this in the Settings section of MyMalcolm.
How can I change my Hosted Hub URL?
You can do this via the Settings Section of MyMalcolm.
Understanding Malcolm! - some concepts and how to use the product
A quick overview of key Malcolm! concepts
What is my Hosted Hub?
Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!
Can you help me create content for Malcolm?
Yes, we can!
What is the Media Section in MyMalcolm?
This area lets you centrally mange images or other files.
Can I put tracking tags in my FAQs / Workflows / Hosted Hub?
Yes - you do this via Settings in MyMalcolm.
What is Malcolm?
Malcolm! is a super flexible web based product that helps you with your customer support and/or customer service.
What can I change or customise in the Brand Section?
You can change lots of things in this area, plus store and manage different configurations of design, content and layout.
