How can we help?
Have a question or need a hand doing something in Malcolm? No problem! Start searching our collection of FAQs or have a browse
How does Password Protection of Content (FAQs or Workflows) work?
Find a summary of how to password protect your content and/or your Support Hub here
How do I see completions of my Workflow?
Completions can be seen via MyMalcolm.
Understanding Malcolm! - some concepts and how to use the product
A quick overview of key Malcolm! concepts
How can I review the activities of other Team members on my Instance?
You can do this via the Team section of MyMalcolm.
How do I invite people to join my Instance team?
On Team or Enterprise plans you can invite additional Team members to your instance.
What is a Workflow?
A Workflow is a web based form that your customers complete.
Is Malcolm! GDPR compliant?
Read more about GDPR and how it applies to Malcolm! and your customers here.
How do I suspend or remove team members from my Instance?
You can do this via MyMalcolm.
Who created Malcolm?
Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.
What is the Share Section in MyMalcolm for?
The Share Section gives you tools to embed and share content from Malcolm! into your existing web properties.
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Learn moreHey there!
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here
Find out more