Malcolm! now plugs into Zapier - find out how to use it here!
Yes - this is one of the features that makes Malcolm! Workflows super powerful!
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
Yes - you do this via Settings in MyMalcolm.
An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.
Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.