Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.
An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.
How do I use Make (formerly Integromat) to connect Malcolm! to other applications or services I use?
Malcolm! now integrates with Make (formerly Integromat) - find out how to use it here!