An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.
A quick overview of key Malcolm! concepts
It's very easy to embed content from Malcolm! into your own website or app - follow the instructions here.
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.