What are Categories in FAQs?

Categories offer a way of organising your FAQs.

MyMalcolm overview
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How do I export data from my Workflow?

You can do this anytime via MyMalcolm

export MyMalcolm
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What are Tags in FAQs?

Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.

MyMalcolm tags
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How do I set the time zone of my Instance?

You can do this via the settings area of MyMalcolm

MyMalcolm time zone
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How do I cancel Malcolm?

You can delete your instance or change the plan it's on anytime via MyMalcolm

delete MyMalcolm plans
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What is the Media Section in MyMalcolm?

This area lets you centrally mange images or other files.

MyMalcolm
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How can I style my embeds?

You do this via embed themes in the Brand section of MyMalcolm!

How do I change my rating elements from percentages (%) to stars?

You can do this via the Settings area of MyMalcolm

Can I change the fonts Malcolm! uses?

Yes, we support a number of fonts.

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