Can you give me an overview of the FAQ section of MyMalcolm?

The FAQ section is where you create and manage your FAQ content

MyMalcolm overview
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What is a Workflow?

A Workflow is a web based form that your customers complete.

MyMalcolm overview
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How do I see completions of my Workflow?

Completions can be seen via MyMalcolm.

MyMalcolm
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What is my Hosted Hub?

Every instance of Malcolm! comes with a Hosted Hub. This is a website that we host for you. If you don't wish to use it no problem!

How does Password Protection of Content (FAQs or Workflows) work?

Find a summary of how to password protect your content and/or your Hosted Hub here

How can I change my Hosted Hub URL?

You can do this via the Settings Section of MyMalcolm.

hosting MyMalcolm
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What are tags for in the Media Section?

Tags are a way (along with folders) of helping your organise and label your media.

MyMalcolm overview tags
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Can I embed YouTube or Vimeo videos in my FAQs?

Yes you can do this.

MyMalcolm
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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