On your hosted hub your users can search for FAQs/Article content by keyword, browse various filtered views (eg most recent, most helpful etc) and also browse the FAQs/Articles within each category.
It can sometimes be useful to offer your users a browsable view of all your FAQ/Articles (regardless of the category/categories they are in) and this is possible via the directory view.
You can enable this Settings --> FAQs --> General where you you can also decide how you want the content on the directory page to be sorted.
When switched on the directory page can be accessed on your hosted hub URL at /faqs/directory and you can create a link to it from a feature box or promo or from text areas like your homepage preamble (all managed from within your theme).
The directory will also show all the categories towards the top of the page (clicking any of these will take you into the category view) and then FAQs/Articles beneath sorted in the order determined in MyMalcolm.
See the below video for a walk through