Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

branding MyMalcolm
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How do I sign up?

You can sign up and create a Malcolm! user account by filling in the registration form.

Can you send me a (VAT) invoice?

You can download this from MyMalcolm!

payment vat
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What does Malcolm! cost?

We offer four types of plan and pricing.

cost payment plans
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Do I need to pay VAT?

Value Added Tax (VAT) is the sales tax in the United Kingdom where Malcolm! trades from. The current VAT rate is 20%.

eu payment vat
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How do I pay for Malcolm?

For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.

payment
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What is an Instance?

An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.

introduction overview
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How do I change my Plan?

You can do this from the Billing Section of MyMalcolm

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Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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