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How do I build a Workflow?

You can build a Workflow quickly via the Workflow Builder in MyMalcolm

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How do I pay for Malcolm?

For our Micro and Team plans you pay by monthly credit or debit card payment.

payment
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How do I change my Plan?

You can do this from the Billing Section of MyMalcolm

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Can I embed YouTube or Vimeo videos in my FAQs?

Yes you can do this.

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What can I change or customise in the Brand Section?

You can change lots of things in this area, plus store and manage different configurations of design, content and layout.

branding MyMalcolm overview
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How can I change my Hosted Hub URL?

You can do this via the Settings Section of MyMalcolm.

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How do I switch between Instances?

If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.

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How do I hide an FAQ?

You can change the visibility of an individual FAQ within that FAQ's Configure section

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Does the free trial have any restrictions?

Yes, to protect against abuse there are a few restrictions on your Malcolm! free trial.

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What is the Media Section in MyMalcolm?

This area lets you centrally mange images or other files.

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