How can we help?

Have a question or need a hand doing something in Malcolm? No problem! Start searching our collection of FAQs or have a browse

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How do I use Zapier to connect Malcolm! to other applications or services I use?

Malcolm! now plugs into Zapier - find out how to use it here!

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How does Password Protection of Content (FAQs or Workflows) work?

Find a summary of how to password protect your content and/or your Support Hub here

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What are Integrations?

Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.

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How can I review the activities of other Team members on my Instance?

You can do this via the Team section of MyMalcolm.

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How do I invite people to join my Instance team?

On Team or Enterprise plans you can invite additional Team members to your instance.

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How do I see completions of my Workflow?

Completions can be seen via MyMalcolm.

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Is Malcolm! GDPR compliant?

Read more about GDPR and how it applies to Malcolm! and your customers here.

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How do I build a Workflow?

You can build a Workflow quickly via the Workflow Builder in MyMalcolm

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