How do I review the feedback on my FAQs or Workflows?

You can do this via MyMalcolm.

MyMalcolm
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What are tags for in the Media Section?

Tags are a way (along with folders) of helping your organise and label your media.

MyMalcolm overview tags
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Who created Malcolm?

Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.

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What is Malcolm?

Malcolm! is a super flexible web based product that helps you with your customer support and/or customer service.

How do I surface my Workflow into a floating widget?

You can do this in a few simple clicks!

embed tags
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How do I sign up?

You can sign up and create a Malcolm! user account by filling in the registration form.

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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