How do I reset my password?
Follow our password reset process
How do I review the feedback on my FAQs or Workflows?
You can do this via MyMalcolm.
What are Tags in FAQs?
Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.
Could I use Malcolm! as a publishing platform?
Yes, you could.
How do I suspend or remove team members from my Instance?
You can do this via MyMalcolm.
How do I see completions of my Workflow?
Completions can be seen via MyMalcolm.
Can I turn the spell checker in MyMalcolm off?
Yes you can!
What is MyMalcolm?
MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/
Where is Malcolm! hosted?
Malcolm! is currently hosted by Amazon Web Services (AWS) within their Europe region.
Who created Malcolm?
Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.
