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How many instances can I have?

There is no limit to the number of Malcolm! instances your user account can be attached to.

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Can I mix different billing plans across my instances?

Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.

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How do I transfer ownership of an Instance?

You can do this via the Settings Section in MyMalcolm.

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How do I pay for Malcolm?

For our Micro and Team plans you pay by monthly credit or debit card payment.

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How many free trials can I have?

Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.

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How do I reset my password?

Follow our password reset process

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What are Tags in FAQs?

Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.

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