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How do I cancel Malcolm?

You can delete your instance or change the plan it's on anytime via MyMalcolm

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What are labels in MyMalcolm?

Labels help you organise your FAQs or Workflows in your Library.

labels MyMalcolm
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Where is Malcolm! hosted?

Malcolm! is currently hosted by Amazon Web Services (AWS) within their Europe region.

enterprise hosting
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What are tags for in the Media Section?

Tags are a way (along with folders) of helping your organise and label your media.

MyMalcolm overview tags
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How do I review the feedback on my FAQs or Workflows?

You can do this via MyMalcolm.

MyMalcolm
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How can I review the activities of other Team members on my Instance?

You can do this via the Team section of MyMalcolm.

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How do I sign up?

You can sign up and create a Malcolm! user account by filling in the registration form.

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How do I change my Plan?

You can do this from the Billing Section of MyMalcolm

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What is the Media Section in MyMalcolm?

This area lets you centrally mange images or other files.

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