Is Malcolm! GDPR compliant?
Read more about GDPR and how it applies to Malcolm! and your customers here.
How can I listen to JavaScript events posted from embeds?
Receive messages from Malcolm! embeds directly in your parent web page.
How can I use Square with Malcolm! to collect payment from my customers?
Follow our step by step guide to collecting payments with Square here
Does the free trial have any restrictions?
The free trial follows the quotas for the Micro plan, but we do limit file uploads.
How do I add a Gallery, How-to or Step by Step to my FAQ or other content?
Follow the instructions here!
How do I sign up?
You can sign up and create a Malcolm! user account by filling in the registration form.
What does Malcolm! cost?
We offer four types of plan and pricing.
Can I collect the email address of a user when they leave feedback on an FAQ or Workflow?
Yes, you can enable this feature via Settings.
Can I link to a Workflow when a user rates content?
Yes you can! Details here.
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Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here