Can you send me a (VAT) invoice?

You can download this from MyMalcolm!

payment vat
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Is Malcolm! GDPR compliant?

Read more about GDPR and how it applies to Malcolm! and your customers here.

data protection gdpr
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How do I create routing via rules / logic flows in a Workflow?

You can create complex multi-step user journeys / forms easily via this feature.

logic overview routing
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Who created Malcolm?

Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.

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Can I turn off the "last updated" date on FAQs?

Yes you can - more info here.

datestamp MyMalcolm
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What are labels in MyMalcolm?

Labels help you organise your FAQs or Workflows in your Library.

labels MyMalcolm
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What can I change or customise in the Brand Section?

You can change lots of things in this area, plus store and manage different configurations of design, content and layout.

Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

Learn more

Hey there!

Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

Find out more