What are Tags in FAQs?

Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.

MyMalcolm tags
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How do I write a good Frequently Asked Question (FAQ)?

Some top tips for writing a good Frequently Asked Question (FAQ) include....

content
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What can I change in the Settings Section of MyMalcolm?

Lots of things can be configured or changed in this area

MyMalcolm
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How do I set the time zone of my Instance?

You can do this via the settings area of MyMalcolm

MyMalcolm time zone
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How do I leave Malcolm?

You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.

Is Malcolm! GDPR compliant?

Read more about GDPR and how it applies to Malcolm! and your customers here.

data protection gdpr
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Can you send me a (VAT) invoice?

You can download this from MyMalcolm!

payment vat
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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