Most popular results

Do I need to pay VAT?

Value Added Tax (VAT) is the sales tax in the United Kingdom where Malcolm! trades from. The current VAT rate is 20%.

eu payment vat
100% found this useful

Does the free trial have any restrictions?

The free trial follows the quotas for the Micro plan, but we do limit file uploads.

introduction overview trial
100% found this useful

What is an Instance?

An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.

introduction overview
80% found this useful

How do I sign up?

You can sign up and create a Malcolm! user account by filling in the registration form.

How do I export data from my Workflow?

You can do this anytime via MyMalcolm

export MyMalcolm
65% found this useful

What can I change or customise in the Brand Section?

You can change lots of things in this area, plus store and manage different configurations of design, content and layout.

How do I delete data submitted to a Workflow?

Follow the instructions here to delete some or all of the submitted data associated with a Workflow

How can I change my Hosted Hub URL?

You can do this via the Settings Section of MyMalcolm.

hosting MyMalcolm
100% found this useful

Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

Learn more

Hey there!

Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

Find out more