Can I put Malcolm! Widget code into another site via Google Tag Manager?
Yes you can. Here is a step by step guide.
How do I invite people to join my Instance team?
On Team or Enterprise plans you can invite additional Team members to your instance.
Can I set Workflow values in a URL?
Yes - this is one of the features that makes Malcolm! Workflows super powerful!
Why is my embed not showing?
Check these things!
How do I use your Wordpress plugin?
Find information on how to use our Wordpress plugin here.
Do you mark content up in Schema?
Yes, we mark up content in your hosted hub with Schema. Find our more here.
How do I use Integromat to connect Malcolm! to other applications or services I use?
Malcolm! now integrates with Integromat - find out how to use it here!
Can I embed YouTube or Vimeo videos in my FAQs?
Yes you can do this.
Can I change the "email this answer" description in FAQs?
Yes you can - find out how here
What is a Workflow?
A Workflow is a web based form that your customers complete.
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here