FAQ icon (Q)

Why is my embed not showing?

Check these things!

embed MyMalcolm
100% found this useful
FAQ icon (Q)

Do you support animated GIFs?

Yes we do!

animated gifs
100% found this useful
FAQ icon (Q)

What can I change or customise in the Brand Section?

You can change lots of things in this area, plus store and manage different configurations of design, content and layout.

FAQ icon (Q)

How do I use your Wordpress plugin?

Find information on how to use our Wordpress plugin here.

embed embeds wordpress
65% found this useful
FAQ icon (Q)

What are invisible tags and how do I use them?

Invisible tags are a useful way you can influence search results

FAQ icon (Q)

Does the free trial have any restrictions?

Yes, to protect against abuse there are a few restrictions on your Malcolm! free trial.

introduction overview trial
100% found this useful
FAQ icon (Q)

Can I turn off the "Email this Answer" / send by email functionality?

Yes, you can turn this off on a per FAQ or a global basis

email MyMalcolm
100% found this useful
FAQ icon (Q)

How do I invite people to join my Instance team?

On Team or Enterprise plans you can invite additional Team members to your instance.

MyMalcolm team
100% found this useful
  • page 4 of 10
Malcolm! Loading

Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

Learn more

Hey there!

Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

Find out more