You can do this anytime via MyMalcolm
Yes, you can turn this off on a per FAQ or a global basis
Yes - you do this via Settings in MyMalcolm.
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
Yes, you can!
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.
Find a summary of how to password protect your content and/or your Hosted Hub here
Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.
Yes, you can. Info on how to do this here.
Invisible tags are a useful way you can influence search results
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here