What are Categories in FAQs?
Categories offer a way of organising your FAQs.
Who created Malcolm?
Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.
How do I pay for Malcolm?
For our Micro and Team plans you pay by monthly credit or debit card payment.
What is the Share Section in MyMalcolm for?
The Share Section gives you tools to embed and share content from Malcolm! into your existing web properties.
How do I suspend or remove team members from my Instance?
You can do this via MyMalcolm.
What does Malcolm! cost?
We offer three types of plan and pricing.
Can I embed YouTube or Vimeo videos in my FAQs?
Yes you can do this.
How do I sign up?
You can sign up and create a Malcolm! user account by filling in the registration form.
How do I switch between Instances?
If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.
How do drafts, versions, publishing and approvals of FAQs work?
Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.
