Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.
Find a summary of how to password protect your content and/or your Hosted Hub here
Various processes and events for data deletion and purging happen once your account is closed.
Yes, you can edit the look and feel of these emails
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
Value Added Tax (VAT) is the sales tax in the United Kingdom where Malcolm! trades from. The current VAT rate is 20%.