Yes, you can. Info on how to do this here.
Yes, as well as being able to change the actual content you can also rename what Malcolm! calls FAQs and Workflows
You can build a Workflow quickly via the Workflow Builder in MyMalcolm
You can do by creating an email answer, using rules and our email picker. Find out more here.
You can change the visibility of an individual FAQ within that FAQ's Configure section
Yes, you could.
Yes, you can specify a secondary logo via your theme.
Yes you can!
Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here