Can you give me an overview of the FAQ section of MyMalcolm?
The FAQ section is where you create and manage your FAQ content
How do I review the feedback on my FAQs or Workflows?
You can do this via MyMalcolm.
How do I change my Plan?
You can do this from the Billing Section of MyMalcolm
How do I build a Workflow?
You can build a Workflow quickly via the Workflow Builder in MyMalcolm
Can I mix different billing plans across my instances?
Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.
How do I cancel Malcolm?
You can delete your instance or change the plan it's on anytime via MyMalcolm
What is a Workflow?
A Workflow is a web based form that your customers complete.
How do I create a Frequently Asked Question (FAQ)?
Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.
Does the free trial have any restrictions?
Yes, to protect against abuse there are a few restrictions on your Malcolm! free trial.
How do I reset my password?
Follow our password reset process
