How can we help?

Have a question or need a hand doing something in Malcolm? No problem! Start searching our collection of FAQs or have a browse

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What can I change in the Settings Section of MyMalcolm?

Lots of things can be configured or changed in this area

MyMalcolm
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What are Integrations?

Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.

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How do I pay for Malcolm?

For our Micro and Team plans you pay by monthly credit or debit card payment.

payment
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Does the free trial have any restrictions?

Yes, to protect against abuse there are a few restrictions on your Malcolm! free trial.

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How do I reset my password?

Follow our password reset process

password
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How do drafts, versions, publishing and approvals of FAQs work?

Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.

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How do I build a Workflow?

You can build a Workflow quickly via the Workflow Builder in MyMalcolm

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Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

MyMalcolm
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How do I create a Frequently Asked Question (FAQ)?

Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.

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