Where is Malcolm! hosted?

Malcolm! is currently hosted by Amazon Web Services (AWS) within their Europe region.

enterprise hosting
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How do I cancel Malcolm?

You can delete your instance or change the plan it's on anytime via MyMalcolm

delete MyMalcolm plans
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How do I pay for Malcolm?

For our Micro and Team plans you pay by monthly credit or debit card payment.

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What is Malcolm?

Malcolm! is a super flexible web based product that helps you with your customer support and/or customer service.

What is the Media Section in MyMalcolm?

This area lets you centrally mange images or other files.

MyMalcolm
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Can I turn off the Workflow title?

Yes you can!

embed embeds
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Who created Malcolm?

Malcolm! has been created from scratch by a passionate and dedicated team at Acknowledgement Ltd.

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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