Do you support Google Tag Manager?
Yes, we do.
Can you help me create content for Malcolm?
Yes, we can!
How do I switch between Instances?
If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.
What can I change in the Settings Section of MyMalcolm?
Lots of things can be configured or changed in this area
How many free trials can I have?
Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.
What are labels in MyMalcolm?
Labels help you organise your FAQs or Workflows in your Library.
What are Categories in FAQs?
Categories offer a way of organising your FAQs.
Can I mix different billing plans across my instances?
Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.
What is the Media Section in MyMalcolm?
This area lets you centrally mange images or other files.
How many instances can I have?
There is no limit to the number of Malcolm! instances your user account can be attached to.
