How do I leave Malcolm?

You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.

Can you give me an overview of the FAQ section of MyMalcolm?

The FAQ section is where you create and manage your FAQ content

MyMalcolm overview
100% found this useful

How do I change my rating elements from percentages (%) to stars?

You can do this via the Settings area of MyMalcolm

How many free trials can I have?

Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.

trial
100% found this useful

How do I switch between Instances?

If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.

Can I have a different logo on FAQ / Workflow pages?

Yes, you can specify a secondary logo via your theme.

How do I set up my Hosted Hub?

It's quick and easy to set up your Hosted Hub!

How do I pay for Malcolm?

For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.

payment
Not yet rated

Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

Learn more

Hey there!

Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

Find out more