Find a summary of how to password protect your content and/or your Support Hub here
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
The Share Section gives you tools to embed and share content from Malcolm! into your existing web properties.
You can change lots of things in this area, plus store and manage different configurations of design, content and layout.
Tags are a way (along with folders) of helping your organise and label your media.
Malcolm! is a super flexible web based product that helps you with your customer support and/or customer service.
The FAQ section is where you create and manage your FAQ content
An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.
If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.
Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can helpLearn more