Does the free trial have any restrictions?
The free trial follows the quotas for the Micro plan, but we do limit file uploads.
When a Workflow is completed will I be sent an email?
All team members will receive an email.
Can I remove the Malcolm! branding?
Of course!
What is the Share section in MyMalcolm for / how does it work?
The Share section of MyMalcolm gives you tools to embed and share content from Malcolm! into your existing websites, applications and social spaces. If you don't have a website or you want to group all your Malcolm! content together you can use our Hosted Hub.
How does Password Protection of Content (FAQs or Workflows) work?
Find a summary of how to password protect your content and/or your Hosted Hub here
What are Integrations?
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
How do I switch between Instances?
If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.
How do I build a Workflow?
You can build a Workflow quickly via the Workflow Builder in MyMalcolm
What can I change or customise in the Brand Section?
You can change lots of things in this area, plus store and manage different configurations of design, content and layout.
What is the Malcolm! widget and how do I implement it?
The Malcolm! widget is a great way to put your content in front of your users
Upgrade your content
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help
Hey there!
Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here