How are Related FAQs determined and can I change this?

Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.

MyMalcolm tags
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How do I build a Workflow?

You can build a Workflow quickly via the Workflow Builder in MyMalcolm

MyMalcolm overview
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How do I create a Frequently Asked Question (FAQ)?

Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.

How do I embed content from Malcolm! into my own website or app?

It's very easy to embed content from Malcolm! into your own website or app - follow the instructions here.

embed MyMalcolm
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Why is my embed not showing?

Check these things!

embed MyMalcolm
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Can I turn off the "last updated" date on FAQs?

Yes you can - more info here.

datestamp MyMalcolm
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What are invisible tags and how do I use them?

Invisible tags are a useful way you can influence search results

Can I turn off the "Email this Answer" / send by email functionality?

Yes, you can turn this off on a per FAQ or a global basis

email MyMalcolm
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How do I set up my Hosted Hub?

It's quick and easy to set up your Hosted Hub!

How do I invite people to join my Instance team?

On Team or Enterprise plans you can invite additional Team members to your instance.

MyMalcolm team
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