How do I use Zapier to connect Malcolm! to other applications or services I use?
Malcolm! now plugs into Zapier - find out how to use it here!
How do I create a Frequently Asked Question (FAQ)?
Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.
How are Related FAQs determined and can I change this?
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.
How do I invite people to join my Instance team?
On Team or Enterprise plans you can invite additional Team members to your instance.
Can I put tracking (or other) tags in my FAQs / Workflows / Hosted Hub?
Yes - you do this via Settings in MyMalcolm.
How do I build a Workflow?
You can build a Workflow quickly via the Workflow Builder in MyMalcolm
How do I embed content from Malcolm! into my own website or app?
It's very easy to embed content from Malcolm! into your own website or app - follow the instructions here.
Why is my embed not showing?
Check these things!
Can I turn off automatic email alerts?
Yes, you can!
Can I turn off the "last updated" date on FAQs?
Yes you can - more info here.
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