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FAQ icon (Q)

Can I embed YouTube or Vimeo videos in my FAQs?

Yes you can do this.

MyMalcolm
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Can I turn off the "Email this Answer" / send by email functionality?

Yes, you can turn this off on a per FAQ or a global basis

email MyMalcolm
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FAQ icon (Q)

Can you give me an overview of the FAQ section of MyMalcolm?

The FAQ section is where you create and manage your FAQ content

MyMalcolm overview
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FAQ icon (Q)

Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

branding MyMalcolm
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How do I create a Frequently Asked Question (FAQ)?

Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.

FAQ icon (Q)

How do I embed content from Malcolm! into my own website or app?

It's very easy to embed content from Malcolm! into your own website or app - follow the instructions here.

embed MyMalcolm
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How do I hide an FAQ?

You can change the visibility of an individual FAQ within that FAQ's Configure section

content MyMalcolm
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How do I invite people to join my Instance team?

On Team or Enterprise plans you can invite additional Team members to your instance.

MyMalcolm team
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How do I review the feedback on my FAQs or Workflows?

You can do this via MyMalcolm.

MyMalcolm
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How do I see completions of my Workflow?

Completions can be seen via MyMalcolm.

MyMalcolm
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