Yes - you do this via Settings in MyMalcolm.
Yes, you can turn this off on a per FAQ or a global basis
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.
Malcolm! now plugs into Zapier - find out how to use it here!
Invisible tags are a useful way you can influence search results
You can configure this in the Settings section of MyMalcolm.
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
Yes, find out how to configure this here
You can delete your instance or change the plan it's on anytime via MyMalcolm
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can helpLearn more