How can I password-protect my hub with Memberstack?
Details of how to use Memberstack for end user hosted hub login here
How do I use Zapier to connect Malcolm! to other applications or services I use?
Malcolm! now plugs into Zapier - find out how to use it here!
Can I change meta information and optimise Malcolm! for SEO?
Yes, there are many options to customise and optimise Malcolm! for Search Engine Optimisation (SEO) purposes
How are Related FAQs determined and can I change this?
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.
How do I use Make (formerly Integromat) to connect Malcolm! to other applications or services I use?
Malcolm! now integrates with Make (formerly Integromat) - find out how to use it here!
Can I change the sender and email address in the emails Malcolm! sends my customers?
Yes, this is now possible
Can I change the branding in the emails Malcolm! sends my customers?
Yes, you can edit the look and feel of these emails
How can I change my Hosted Hub URL?
You can do this via the Settings Section of MyMalcolm.
Do you mark content up in Schema?
Yes, we mark up content in your hosted hub with Schema. Find our more here.
Can I change the path or base URL of my hosted hub pages?
Yes you can. Further details here!
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here