Can I put videos in my FAQs?

Yes, the best way to do this is via an external host like YouTube or Vimeo.

embed video
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Is Malcolm! GDPR compliant?

Read more about GDPR and how it applies to Malcolm! and your customers here.

data protection gdpr
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How do I transfer ownership of an Instance?

You can do this via the Settings Section in MyMalcolm.

MyMalcolm users
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How do I cancel Malcolm?

You can delete your instance or change the plan it's on anytime via MyMalcolm

delete MyMalcolm plans
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How do I leave Malcolm?

You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.

How do I reset my password?

Follow our password reset process

What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

How many instances can I have?

There is no limit to the number of Malcolm! instances your user account can be attached to.

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