How do I use Zapier to connect Malcolm! to other applications or services I use?
Malcolm! now plugs into Zapier - find out how to use it here!
How is the removal of Company Personal Data handled?
Various processes and events for data deletion and purging happen once your account is closed.
Does the free trial have any restrictions?
The free trial follows the quotas for the Micro plan, but we do limit file uploads.
When a Workflow is completed will I be sent an email?
All team members will receive an email.
How can I change my Hosted Hub URL?
You can do this via the Settings Section of MyMalcolm.
Can I put tracking (or other) tags in my FAQs / Workflows / Hosted Hub?
Yes - you do this via Settings in MyMalcolm.
How do I switch between Instances?
If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.
What is an Instance?
An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.
How do I turn off my hosted hub?
You can do this in settings.
How do I cancel Malcolm?
You can delete your instance or change the plan it's on anytime via MyMalcolm
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