Malcolm! now plugs into Zapier - find out how to use it here!
Yes - you do this via Settings in MyMalcolm.
If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.
Yes, to protect against abuse there are a few restrictions on your Malcolm! free trial.
An instance is a collection of related FAQ’s and/or Workflows that your users will see and interact with and a set of management tools that you and other members of your staff or team will use.
You can delete your instance or change the plan it's on anytime via MyMalcolm