or
FAQ icon (Q)

Can you give me an overview of the FAQ section of MyMalcolm?

The FAQ section is where you create and manage your FAQ content

MyMalcolm overview
100% found this useful
FAQ icon (Q)

What is a Workflow?

A Workflow is a web based form that your customers complete.

FAQ icon (Q)

What can I change in the Settings Section of MyMalcolm?

Lots of things can be configured or changed in this area

MyMalcolm
Not yet rated
FAQ icon (Q)
FAQ icon (Q)

How do I use Malcolm! with my own domain or sub-domain?

You can configure this in the Settings section of MyMalcolm.

hosting MyMalcolm
100% found this useful
FAQ icon (Q)

How do I use Zapier to connect Malcolm! to other applications or services I use?

Malcolm! now plugs into Zapier - find out how to use it here!

FAQ icon (Q)

How do I build a Workflow?

You can build a Workflow quickly via the Workflow Builder in MyMalcolm

FAQ icon (Q)

How can I change my Hosted Hub URL?

You can do this via the Settings Section of MyMalcolm.

FAQ icon (Q)

Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

branding MyMalcolm
100% found this useful
FAQ icon (Q)

How do I hide an FAQ?

You can change the visibility of an individual FAQ within that FAQ's Configure section

content MyMalcolm
100% found this useful
FAQ icon (Q)

How do I write a good Frequently Asked Question (FAQ)?

Some top tips for writing a good Frequently Asked Question (FAQ) include....

content
100% found this useful
FAQ icon (Q)

How do I switch between Instances?

If you are a user on more than one instance you'll see a "My Instances" screen when you login to MyMalcolm.

FAQ icon (Q)

Can I mix different billing plans across my instances?

Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.

overview
Not yet rated
FAQ icon (Q)

Does the free trial have any restrictions?

Yes, to protect against abuse there are a few restrictions on your Malcolm! free trial.

FAQ icon (Q)

What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

  • Prev
  • page 1 of 2

Upgrade your content

Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

Learn more

Hey there!

Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

Find out more