How do I use Zapier to connect Malcolm! to other applications or services I use?
Malcolm! now plugs into Zapier - find out how to use it here!
Does the free trial have any restrictions?
The free trial follows the quotas for the Micro plan, but we do limit file uploads.
How do I add a Gallery, How-to or Step by Step to my FAQ or other content?
Follow the instructions here!
When a Workflow is completed will I be sent an email?
All team members will receive an email.
How can I change my Hosted Hub URL?
You can do this via the Settings Section of MyMalcolm.
How do I embed content from Malcolm! into my own website or app?
It's very easy to embed content from Malcolm! into your own website or app - follow the instructions here.
How do I create a Frequently Asked Question (FAQ)?
Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.
What can I change or customise in the Brand Section?
You can change lots of things in this area, plus store and manage different configurations of design, content and layout.
How do I build a Workflow?
You can build a Workflow quickly via the Workflow Builder in MyMalcolm
How do I use Malcolm! with my own domain or sub-domain?
You can configure this in the Settings section of MyMalcolm.
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here