Can I link to a Workflow when a user rates content?
Yes you can! Details here.
Can I collect the email address of a user when they leave feedback on an FAQ or Workflow?
Yes, you can enable this feature via Settings.
Can I embed HTML or add iframes to Malcolm! content?
Yes you can!
How do I create a Frequently Asked Question (FAQ)?
Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.
How are Related FAQs determined and can I change this?
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.
I'd like to open the Overlay embed directly, how do I do this?
There are a few ways you can do this - more info here
Do you support animated GIFs?
Yes we do!
What are invisible tags and how do I use them?
Invisible tags are a useful way you can influence search results
Can I turn off the "Email this Answer" / send by email functionality?
Yes, you can turn this off on a per FAQ or a global basis
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