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Tags are a way of describing your content and allow an alternate way for your customers to browse FAQ's aside from search and categories.

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Last updated on 15th November 2018

Categories offer a way of organising your FAQs.

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Last updated on 15th November 2018

Yes you can do this.

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Last updated on 8th November 2018

You can do this via MyMalcolm.

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Last updated on 8th November 2018

Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.

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Last updated on 7th November 2018

You can change the visibility of an individual FAQ within that FAQ's Configure section

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Last updated on 6th November 2018

Within MyMalcolm go the FAQ Section and click "Add a FAQ" towards to the top right of the screen.

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Last updated on 28th October 2018

Some top tips for writing a good Frequently Asked Question (FAQ) include....

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Last updated on 28th October 2018

Labels help you organise your FAQs or Workflows in your Library.

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Last updated on 28th October 2018

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