How can I send custom emails to my customer, team or suppliers when a Workflow is completed?

You can do by creating an email answer, using rules and our email picker. Find out more here.

Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

branding MyMalcolm
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Can I put videos in my FAQs?

Yes, the best way to do this is via an external host like YouTube or Vimeo.

embed video
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What are featured boxes and how can I use them?

Featured boxes are part of your hosted hub theme and are very flexible

design themes
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What are promos and how can I use them?

Promos are part of your hosted hub theme and are very flexible

design themes
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Can I change the fonts Malcolm! uses?

Yes, we support a number of fonts.

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Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can help

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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here

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