In addition to the FAQ and Workflow content that you create in MyMalcolm you can now change *all* the system generated text and labels your users see and interact with in the front end of Malcolm! This means you could, for example, completely translate all the parts of Malcolm! your users will see into a different language. The majority of the system text is stored and changed within your theme. Themes live in the Brand section of MyMalcolm. Quite a few bits of system text can be changed contextually as you browse around the sections of your theme, however for the complete list of text you can change go to the "advanced" tab. Here you will have access to your custom language file. The language file stores any changes to the default system text. You'll see any changes you've already made in the other parts of the theme interface reflected here. ![Edit your language file in MyMalcolm](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/HwJyEPPI3q/resources/E6kdxuV8w9/screenshot-my.malcolm.app-2020.08.12-00_01_21.png) At the bottom of the screen you will see two buttons. * Show dictionary - this will show you a complete list of system text items with some further information about where the text is used * Show language file - this will show you all the default values for system text You can copy the key and default value for a bit of text, paste it into the custom language file window and then edit it. The part you want to change is on the right hand side. For example, if you wanted to change the text next to the send FAQ by email functionality to be "Please email me" you would add the following to your custom language file `"Heading: Email this answer": "Please email me",` Please note that a few items of system text your users will see are configured elsewhere in MyMalcolm: * The default values, placeholder text, validation message, tooltip title and descriptions used within Workflows are configured in the Workflow builder - you click on the content element when it's been placed on a page in the builder to edit these items * Window titles and button text for Embeds are managed within the visual style section of the respective embed in the Share section (although you can change the default values used via the language file)

In addition to the FAQ and Workflow content that you create in MyMalcolm you can now change *all* the system generated text and labels your users see and interact with in the front end of Malcolm! This means you could, for example, completely translate all the parts of Malcolm! your users will see into a different language. The majority of the system text is stored and changed within your theme. Themes live in the Brand section of MyMalcolm. Quite a few bits of system text can be changed contextually as you browse around the sections of your theme, however for the complete list of text you can change go to the "advanced" tab. Here you will have access to your custom language file. The language file stores any changes to the default system text. You'll see any changes you've already made in the other parts of the theme interface reflected here. ![Edit your language file in MyMalcolm](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/HwJyEPPI3q/resources/E6kdxuV8w9/screenshot-my.malcolm.app-2020.08.12-00_01_21.png) At the bottom of the screen you will see two buttons. * Show dictionary - this will show you a complete list of system text items with some further information about where the text is used * Show language file - this will show you all the default values for system text You can copy the key and default value for a bit of text, paste it into the custom language file window and then edit it. The part you want to change is on the right hand side. For example, if you wanted to change the text next to the send FAQ by email functionality to be "Please email me" you would add the following to your custom language file `"Heading: Email this answer": "Please email me",` Please note that a few items of system text your users will see are configured elsewhere in MyMalcolm: * The default values, placeholder text, validation message, tooltip title and descriptions used within Workflows are configured in the Workflow builder - you click on the content element when it's been placed on a page in the builder to edit these items * Window titles and button text for Embeds are managed within the visual style section of the respective embed in the Share section (although you can change the default values used via the language file)

Yes, the best way to do this is via an external host like YouTube or Vimeo. [Find out more here. ](https://support.malcolm.support/faqs/can-i-embed-youtube-or-vimeo-videos-in-my-faqs)

No - all plans include extensive branding options. We want to make it as easy as possible for you to integrate Malcolm! and reflect the existing look and feel of your business. Some of the branding options include: * Upload your logo * Change fonts * Change colours * Change favicon * Configure header and background images * Choose from a range of icons or upload your own * Show / hide / configure page elements * Configure excerpts * Configure suggested search * Change button labels * Configure number of search results returned per page * Configure filters * Featured Box and Promo management * Footer management * Configure 404 page * Choose different Workflow layouts * Configure SEO options * ....and lots more! If you need a hand creating logos, headers or other graphical assets we do offer a service that can help - [see here for more information. ](https://malcolm.support/services)

No - all plans include extensive branding options. We want to make it as easy as possible for you to integrate Malcolm! and reflect the existing look and feel of your business. Some of the branding options include: * Upload your logo * Change fonts * Change colours * Change favicon * Configure header and background images * Choose from a range of icons or upload your own * Show / hide / configure page elements * Configure excerpts * Configure suggested search * Change button labels * Configure number of search results returned per page * Configure filters * Featured Box and Promo management * Footer management * Configure 404 page * Choose different Workflow layouts * Configure SEO options * ....and lots more! If you need a hand creating logos, headers or other graphical assets we do offer a service that can help - [see here for more information. ](https://malcolm.support/services)

The Brand section of MyMalcolm has many powerful options to help you change the look and feel, layout and content of your Malcolm! Hosted Hub in order to reflect your own brand. Get started by going to the Brand section in MyMalcolm, copying your current theme, then editing things on the copied version. Watch a video guide to customising your look and feel below.

The Brand section of MyMalcolm has many powerful options to help you change the look and feel, layout and content of your Malcolm! Hosted Hub in order to reflect your own brand. Get started by going to the Brand section in MyMalcolm, copying your current theme, then editing things on the copied version. Watch a video guide to customising your look and feel below.

You can use your own domain or sub-domain with Malcolm! There is no extra cost for doing this. To set this up go to the Settings Section in MyMalcolm then Custom Domains. Enter your custom domain and you will be given instructions on how to verify domain control/ownership and set up your DNS. We can host on SSL too and we'll automatically generate a secure certifcate for you. Once again, there is no extra cost for doing this! Once you have set up your custom domain or sub-domain both that and your malcolm.support / malcolm.app URL will work and serve content. If you don't want the .malcolm domains to work just select the redirect option and any traffic will be redirected. Watch a video guide to setting uo your own domain below.

You can use your own domain or sub-domain with Malcolm! There is no extra cost for doing this. To set this up go to the Settings Section in MyMalcolm then Custom Domains. Enter your custom domain and you will be given instructions on how to verify domain control/ownership and set up your DNS. We can host on SSL too and we'll automatically generate a secure certifcate for you. Once again, there is no extra cost for doing this! Once you have set up your custom domain or sub-domain both that and your malcolm.support / malcolm.app URL will work and serve content. If you don't want the .malcolm domains to work just select the redirect option and any traffic will be redirected. Watch a video guide to setting uo your own domain below.

Within Malcolm! you can choose the title of your FAQs and Workflows, but you may want to use Malcolm! in a way where the terminology "FAQs" and "Workflows" doesn't make sense. For example you might want to rename FAQs "Policies" or "Help Articles". You might want to rename Workflows "Requests" or "Tasks". This is no problem - you can rename both things in the Brand section of MyMalcolm. Edit your chosen theme, then navigate to the "FAQ" and "Workflow" section in the vertical side navigation. MyMalcolm will still refer to FAQs and Workflows but any references your users see will be updated to the value you set above.

Within Malcolm! you can choose the title of your FAQs and Workflows, but you may want to use Malcolm! in a way where the terminology "FAQs" and "Workflows" doesn't make sense. For example you might want to rename FAQs "Policies" or "Help Articles". You might want to rename Workflows "Requests" or "Tasks". This is no problem - you can rename both things in the Brand section of MyMalcolm. Edit your chosen theme, then navigate to the "FAQ" and "Workflow" section in the vertical side navigation. MyMalcolm will still refer to FAQs and Workflows but any references your users see will be updated to the value you set above.

You can change the "Related question" heading via your theme. This can useful if you are using the FAQ part of Malcolm! to publish articles or other types of content rather than just answers to questions. To update the label go to the Brand section in MyMalcolm, then Themes, then click the edit icon in the relevant theme then select "FAQs" in the left hand nav.

You can change the "Related question" heading via your theme. This can useful if you are using the FAQ part of Malcolm! to publish articles or other types of content rather than just answers to questions. To update the label go to the Brand section in MyMalcolm, then Themes, then click the edit icon in the relevant theme then select "FAQs" in the left hand nav.