Yes, the best way to do this is via an external host like YouTube or Vimeo.
No - all plans include extensive branding options.
You can change lots of things in this area, plus store and manage different configurations of design, content and layout.
You can configure this in the Settings section of MyMalcolm.
Yes, as well as being able to change the actual content you can also rename what Malcolm! calls FAQs and Workflows
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can helpLearn more