Results by Malcolm! Staff

How do I cancel Malcolm?

You can delete your instance or change the plan it's on anytime via MyMalcolm

delete MyMalcolm plans
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How do I hide an FAQ?

You can change the visibility of an individual FAQ within that FAQ's Configure section

content MyMalcolm
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Can I mix different billing plans across my instances?

Yes. Billing belongs to the instance rather than the user and we currently offer 3 different types of Price Plan.

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How do I leave Malcolm?

You can delete your instances via MyMalcolm or ask the owner of any instances you are a member of to remove you.

How do I write a good Frequently Asked Question (FAQ)?

Some top tips for writing a good Frequently Asked Question (FAQ) include....

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How do I sign up?

You can sign up and create a Malcolm! user account by filling in the registration form.

How do I reset my password?

Follow our password reset process

What is MyMalcolm?

MyMalcolm is the control panel of Malcolm! which you can access at https://my.malcolm.support/

How many instances can I have?

There is no limit to the number of Malcolm! instances your user account can be attached to.

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What are labels in MyMalcolm?

Labels help you organise your FAQs or Workflows in your Library.

labels MyMalcolm
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