Results by Malcolm! Staff

What are Categories in FAQs?

Categories offer a way of organising your FAQs.

MyMalcolm overview
70% found this useful

Is Malcolm! GDPR compliant?

Read more about GDPR and how it applies to Malcolm! and your customers here.

data protection gdpr
100% found this useful

How do I review the feedback on my FAQs or Workflows?

You can do this via MyMalcolm.

MyMalcolm
100% found this useful

Can I embed YouTube or Vimeo videos in my FAQs?

Yes you can do this.

MyMalcolm
85% found this useful

What are tags for in the Media Section?

Tags are a way (along with folders) of helping your organise and label your media.

MyMalcolm overview tags
100% found this useful

Do I have to pay extra to brand or customise the look and feel of Malcolm?

No - all plans include extensive branding options.

branding MyMalcolm
100% found this useful

How do I change my Plan?

You can do this from the Billing Section of MyMalcolm

How do I transfer ownership of an Instance?

You can do this via the Settings Section in MyMalcolm.

MyMalcolm users
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