How do I add Intro text for Categories, Authors & Tags?
It's easy to do this via MyMalcolm
How can I password-protect my hub with Memberstack?
Details of how to use Memberstack for end user hosted hub login here
What are featured boxes and how can I use them?
Featured boxes are part of your hosted hub theme and are very flexible
How do I use Zapier to connect Malcolm! to other applications or services I use?
Malcolm! now plugs into Zapier - find out how to use it here!
How are Related FAQs determined and can I change this?
Related FAQs are auto-generated and by default are FAQs either in the same category or similarly tagged. We take the top 5 most popular from that list.
Can I change meta information and optimise Malcolm! for SEO?
Yes, there are many options to customise and optimise Malcolm! for Search Engine Optimisation (SEO) purposes
What are promos and how can I use them?
Promos are part of your hosted hub theme and are very flexible
How is the removal of Company Personal Data handled?
Various processes and events for data deletion and purging happen once your account is closed.
How do I pay for Malcolm?
For our Micro, Team and Team Plus plans you pay by monthly credit or debit card payment.
Does the free trial have any restrictions?
The free trial follows the quotas for the Micro plan, but we do limit file uploads.
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Malcolm! is brought to you by a passionate and dedicated team - we love all things customer support related! Find out more about us here