You can create complex multi-step user journeys / forms easily via this feature.
Yes, the best way to do this is via an external host like YouTube or Vimeo.
Malcolm! is a super flexible web based product that helps you with your customer support and/or customer service.
On Team or Enterprise plans you can invite additional Team members to your instance.
The FAQ section is where you create and manage your FAQ content
Each new instance begins with a 14 day trial. There is currently no limit to the number of instances you can create.
The Share Section gives you tools to embed and share content from Malcolm! into your existing web properties.
Integrations are a way of passing data you collect in a Malcolm! Workflow into other third party software or systems.
Malcolm! has an inbuilt versioning system and optional scheduled publishing and approval functionality.
Want to give your users a graphical run-down of how your products or services work? Malcolm! Agency Services can helpLearn more